The Mobile Competency Center at the Chief Digital Office is dedicated to helping digital executives use mobile to transform their firm’s relationships with people. It features reports, thought leadership, presentations and other assets that focus on envisioning, planning and pursuing mobile initiatives that engage people in new ways, innovate new offerings, and create new revenue streams. The Chief Digital Office has competency centers in social business, ecommerce, big data and mobile.

Point of View

“Mobile” is a striking phenomenon with a powerful secret: most early adopters still focus on devices, software and business cases, but they aren’t the real story…* “Mobile” offers breakthrough options for recreating relationships with firm stakeholders in many dimensions, so it’s an extremely powerful part of the Chief Digital Office. Since mobile is everywhere by definition, it infuses all human activity with computing capability. The challenge for digital executives is as banal as it is real: to form and execute a coherent strategy that sharpens competitiveness by serving people better. That’s what the Mobile Competency Center is all about.

Vision: Where do we start?

Mobile is fast-moving and amorphous, so it can be difficult to find the right starting point. In addition, it […]