Agile Business Transformation
Experiential social media is transformational because it builds trust with our clients’ key stakeholders. When trust increases, innovation of business processes is less risky, faster and less costly. That’s because trust reduces friction and increases flexibility since relationships with employees, customers and business partners are much stronger and more pliable.
Social Business Education Videos
Our social business education videos and case studies reveal the disruptive potential of reinventing business, step by step, using social technologies. In these short, easy-to-digest videos, we share our latest insights when working with commercial, nonprofit and government enterprises.
Featured Social Business Education Videos
CSRA’s social business education videos and case studies reveal the rare opportunity that social business has presented B2B sales and marketing as well as B2C brands.
Please note that many of the case studies include study guides to increase your learning.
More Videos & Archived Webcasts
I increasingly use video and podcasts to explain key concepts and techniques of experiential social media and applying social business to the enterprise.