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Customer Experience Professional Speaker
I invite you to hear me speak about strategic and tactical issues of social technology-related disruption, and how to harness these disruptive market forces to make your company and your career more vibrant. I advise firms on transforming customer/employee experience by building trust at scale with social media. I regularly speak at conferences, professional associations and other executive and professional venues. I give public and private seminars for more in-depth learning. Below is a list of imminent and past public speaking engagements. I also enthusiastically present to private groups because I enjoy addressing specific interests and thorny problems.
Toolbox
Imminent and Past Speaking Engagements
- 15 Mar. 2018—Panelist, International Business Transformation, Hegemony CIO Speakers Series, Chicago, USA.
- 14 Mar. 2018—Speaker, Social Media for Nonprofits, Social Impact & Causes: How to Get Real Results, Netsquared Chicago, Chicago, USA.
- 9 Mar. 2018—Speaker, Elevator Pitches Are Dead: Use Scenarios to Network Into Jobs & Consulting Contracts, TechLeaders, Chicago, USA.
- 17 Aug. 2017—Speaker & Moderator, Growing Your Brand: Engaging Your Connections, VentureHubNFP, Chicago, USA.
- 11 Jul. 2017—Speaker, Hacking Research Across the Product Life Cycle for Startups, FinTank, Chicago, USA.
- 8 Jun. 2017—Speaker & Moderator, Current Strategies and Future Realities, Growing Your Presence [and Business], VentureHubNFP, Chicago, USA. Slides & photos.
- 10 Oct. 2016—Speaker, Digital Innovation with Social Technology, University of Chicago Booth Entrepreneurial Round Table, Chicago, USA. Slides & photos.
- 17 Nov. 2015—Moderator, We’re All in This Together, Creating Engaging Content Across Channels, Social Media Week Chicago, Chicago, USA
- 15 Jul. 2015—Guest Lecturer, Principles of Marketing, Oakton Community College, Skokie, USA
- 14 Jul. 2015—Speaker, Experiential Social Media: The Key to a New Age of Marketing Value, MENG Meeting, Chicago, USA
- 14 Nov. 2014—Speaker, Powering Up Your Digital, Social and Content Marketing, AMCF Symposium, Chicago, USA [private event]
- 20 Feb. 2014—Speaker, Why Social Business for CFOs and CEOs: Is There any “there” there?, Financial Executives International/FEI, Chicago, USA [private event]
- 10 Feb. 2014—Speaker, How Social Business Empowers Big Data, Chicago Big Data Analytics Meetup, Chicago, USA [Slides]
- 6 Dec. 2013—Speaker, Chief Digital Officers & Transformation: How they affect CIOs, TechLeaders Association, Chicago, USA [Slides]
- 1 Feb. 2013—Speaker, How to Transform Executive Job Search with a Career Mission [for CIOs], TechLeaders Association, Chicago, USA [Slides]
- 13 Nov. 2012—Keynote, Leveraging the Social Channel to Transform Executive Job Search; Kellogg School of Management, Northwestern University, Chicago, USA
- 19 Sep. 2012—Speaker, How banks can break through obstacles and use social business to drive business and profit?; Private professional association conference for business bank CMOs, Chicago, USA [Private event]
- 22 Aug. 2012—Speaker, CIOs’ Emerging Social Business Opportunity, [Private event]
- 17 Feb. 2012—Speaker, How Google+ Will Trivialize Pureplay Social Networks (How you can Profit); Private corporate event, Chicago, USA [Private event]
- 30 Jan. 2012—Speaker, How Social Business Is Disrupting B2B Marketing & Sales, Unusual 2012 Opportunities; University of Chicago Booth Marketing Roundtable, Chicago, USA [Slides]
- 25 Jan. 2012—Moderator, Enterprise Social Networking Final Panel; The Social Networking Conference, Miami, USA [Private event]
- 24 Jan. 2012—Speaker, Google+: How It Changes the Game for Pureplay Social Networks; The Social Networking Conference, Miami, USA [Private event]
- 23 Jan. 2012—Pre-Conference Kickoff Leader, Enterprise Social Networking Strategy and Project Management; The Social Networking Conference, Miami, USA [Private event]
- 19 Dec. 2011—Speaker, Driving Job and Consulting Opportunities by Integrating Social Networks and Offline Networking; Career Transitions Center at St. Chrysostom’s, Chicago, USA [Slides]
- 24 Jun. 2011—Moderator, Enterprise Social Networking Final Panel with Matt Anderson, Vice President, Booz & Co.; Peter McGreevy, Attorney At Law, McGreevy & Henle; Bruce Fryer, Sanitas; Doug Martin, Lieutenant Colonel, Canadian Forces Public Affairs Attache; Lovisa Williams, Deputy Director for the Office of Innovative Engagement, United States Department of State; Joe Paulding, Director, Traffic Strategy, NBC Universal / G4; Stefan Heeke, Director Online Communications, Siemens; The Social Networking Conference, Los Angeles, USA [Private event]
- 24 Jun. 2011—Speaker, Enterprise Social Networking Final Panel The Social Networking Conference, Los Angeles, USA [Private event]
- 23 Jun. 2011—Moderator, Mobile Social Networking, Strategic Communications and the Enterprise, with Lovisa Williams (Deputy Director for the Office of Innovative Engagement) United States Department of State and Speaker: Bruce Fryer, Sanitas; The Social Networking Conference, Los Angeles, USA [Private event]
- 22 Jun. 2011—Pre-Conference Workshop Leader, Enterprise Social Networking Strategy and Project Management; The Social Networking Conference, Los Angeles, USA [Private event]
- 17 Jun. 2011—Speaker, Personalized Medicine: Perspectives from Providers, Payers & Pharma; CHEF Chicago, Chicago, USA [Private event]
- 8 Jun. 2011—Speaker, Using Social Media to Drive Job and Consulting Opportunities; Kellogg School of Management, Northwestern University, Chicago, USA [Video (1 hr) or Slides]
- 26 May 2011—Speaker, Social Business for Associations and Certification Bodies; Certification Network Group, Chicago, USA [Slides]
- 27 Apr. 2011—Panelist, Reaching Digital Natives via Social Networking; CIO Forum & Executive IT Summit, Chicago, USA [Highlights]
- 25 Apr 2011—Judge, Northwestern University Venture Challenge, Social Networks Track; InNUvation, Northwestern University, Chicago, USA [Private event]
- 19 Feb. 2011—Television Guest, Social Media, Social Business and Associations; Association Executives Today, InTimeTV, Chicago, USA; TV show [WMF (or Flash)]
- 21 Jan. 2011—Moderator, Enterprise Social Networking Final Panel; The Social Networking Conference, Miami, USA [Private event]
- 20 Jan. 2011—Speaker, Geo-Social Networking: What It Is and How It’s Transforming Business and Government; The Social Networking Conference, Miami, USA [Slides]
- 19 Jan. 2011—Pre-Conference Workshop Leader, Enterprise Social Networking Strategy and Project Management; The Social Networking Conference, Miami, USA [Private event]
- 15 Nov. 2010—Speaker, How to Manage Your Firm’s Adoption of Social Networks in 2011 + three emerging social technologies that will change the rules; AITP Chicago Special Cross-SIG Meeting, Chicago, USA [Slides]
- 28 Jun. 2010—Moderator, Final Power Panel Debate; The Social Networking Conference, Los Angeles, USA [Highlights tbd]
- 27 Jun 2010—Speaker, GeoSocial Networking, A New Phenomenon in the Enterprise; Social Networking Conference, Los Angeles, USA [Slides]
- 26 Jun 2010—Leader, Social Business Pre-Conference: Leveraging Social Networks in the Enterprise; Social Networking Conference, Los Angeles, USA Private event
- 14 May 2010—Speaker, How CIOs Can Outperform Rivals by Using a Web 2.0 Investment Strategy; TechLeaders Association, Chicago, USA [Slides]
- 27 Apr 2010—Speaker, Social Networks: 21st Century Career Accelerator, Webinar Kellogg School of Management, Northwestern University, Chicago, USA [Video or Slides]
- 22 Apr 2010—Judge, Northwestern University Venture Challenge, Social Networks Track; InNUvation, Northwestern University, Chicago, USA Private event
- 26 Feb. 2010—Moderator, Monetizing the Matrix: How Market Leaders and Market Challengers of Monetizing Web 2.0 and Social Business, panel of enterprise and entrepreneurial executives: Ken Kabira (exCMO CTA, McDonald’s); Andrew London, Kirkland, GE; Genevieve Thiers, Sittercity; Sean Smyth, Groupon; David Kivel, DemandMedia; Rosalind Bordo, Two Bright Lights TechVision, University of Chicago Booth School of Business, Chicago, USA [Private event]
- 25 Feb. 2010—Plenary Speaker, Using Social Networks to Improve Your Education and Career; Professional Development Institute, Kalamazoo College, Michigan, USA [Video link tbd or Slides]
- 3 Feb. 2010—Speaker, How Companies and Executives Are Amping Up Their LinkedIn Presence in 2010, Social Media Makeover Young Executive Committee, Chicago, USA Highlights
- 29 Jan. 2010—Moderator, Final Panel Debate, with the Power Panel: Jim Rushton, Miami Dolphins; Kenton Olson, Seattle Seahawks; Allison Cerra, Alcatel-Lucent; Rachelle Barnette, FBI Cyber Division; Simon Bradstock, Dow Jones Enterprise Media Group; Ann Aikin, CDC; Rick Bylina, Motorola; Clara Shih, Faceconnector; John Dozier, Dozier Internet Law; Rich McKinney, Berry Network The Social Networking Conference, Miami, USA [Highlights]
- 28 Jan. 2010—Speaker, Outperform Rivals by Using a Web 2.0 Investment Strategy The Social Networking Conference, Miami, USA [Slides or Video]
- 28 Jan. 2010—Moderator, Social Networking in Professional Sports, with Jim Rushton, SVP Miami Dolphins and Kenton Olson Digital Media Manager, Seattle Seahawks; The Social Networking Conference, Miami, USA [Highlights Dolphins Seahawks]
- 27 Jan. 2010—Pre-Conference Workshop Leader, Enterprise Social Networking Strategy and Project Management; The Social Networking Conference, Miami, USA [Private event]
- 27 Oct. 2009—Speaker, Converting LinkedIn, Facebook and Twitter into Business You Can Put In the Bank; Institute of Management Consultants Consultapalooza (with David Goldsmith) [Podcast (1 hour)]
- 26 Oct. 2009—Speaker, How to Win an Executive Professional Services Position, using Web 2.0 and Social Networks (with Rick Hubbard); PS Village Podcast Series, Professional Services Leaders [iTunes mp3 (47:36)]
- 19 Oct. 2009—Speaker, Web 2.0 Investment Strategy: Outperform Rivals by Using Adoption Curve; University of Chicago Booth, Entrepreneurial Round Table, Chicago, USA [Slides or Video]
- 9-11 Oct. 2009—Speaker & Moderator, Networking for Success (Social Networking for Executives and Enterprises); PanIIT, Chicago, USA [Slides]
- 7 Oct. 2009—Speaker, Using LinkedIn to Build Your Consulting Practice and Career; Midwest Society of Professional Consultants, Chicago, USA [Slides]
- 7 Oct. 2009—Speaker, Personalizing and Scaling Innovation with Social Networks; Business Innovation Conference, Chicago, USA [Slides or Video]
- 29 Sep. 2009—Speaker, Web 2.0 Means Marketing 2.0; American Marketing Association 2010 Kickoff, Central Illinois, Bloomington, IL, USA [Slides]
- 25 Sep. 2009—Moderator, Final Panel Debate; The Social Networking Conference, London, UK [Private event]
- 24 Sep. 2009—Speaker, Enterprise Social Networking for Innovation: Case Studies, Approaches and Tools; The Social Networking Conference, London, UK [Highlights]
- 23 Sep. 2009—Leader, Succeed with Enterprise Social Networking Initiatives, Pre-conference Workshop; The Social Networking Conference, London, UK [Private event]
- 21 Aug. 2009—Bootcamp Leader, Social Networking Bootcamp, The Executive’s Guide to Twitter and Blogging TechNexus, Chicago, USA [Private event]
- 21 Aug. 2009—Bootcamp Leader, Social Networking Bootcamp: The Executive’s Guide to LinkedIn Application Session for Advanced Users; TechNexus, Chicago, USA [Private event]
- 19 Aug. 2009—Bootcamp Leader, Social Networking Bootcamp: The Executive’s Guide to LinkedIn Key Concepts Session for Intermediate Users TechNexus, Chicago, USA [Private event]
- 11 Aug. 2009—Panelist, Web Sales and Marketing Forum; Sandbox Industries, Chicago, USA [Private event]
- 14 Jul. 2009—Speaker, Using LinkedIn to Build Your Business and Career University of Chicago Women’s Business Group, Gleacher Center, Chicago, USA [Slides]
- 6 Jul. 2009—Speaker, Private Edition, the Executive’s Guide to LinkedIn National Realty Network, Chicago, USA [Private event]
- 27 Jun. 2009—Seminar Leader, The Executive’s Guide to LinkedIn and Accelerating Relationships with Facebook and Twitter; Institute of Management Consultants, Southern California, Pepperdine University, Los Angeles, USA Private event
- 26 Jun. 2009—Moderator, Final “Power Panel” Debate; The Social Networking Conference, Los Angeles, USA [Video highlights]
- 24 Jun. 2009—Leader, Succeed with Enterprise Social Networking Initiatives, Pre-conference Workshop; The Social Networking Conference, Los Angeles, USA [Video highlights]
- 22 Jun. 2009—Speaker, Networking Lessons: LinkedIn and Social Media; Wright Business Institute, Chicago, USA [Slides]
- 4 May 2009—Seminar Leader, The Executive’s Guide to Facebook, sneak preview of the Executive’s Guide to Facebook; TechNexus, Chicago, USA [Private event]
- 4 May 2009—Seminar Leader, The Executive’s Guide to LinkedIn, Breaking Through with LinkedIn (classroom seminar); TechNexus, Chicago, USA [Private event]
- 14 Apr. 2009—Speaker, Using LinkedIn for Yourself and Your Business (available to members and non-members); Marketing Executives Networking Group (MENG) Webinar [Private event]
- 7 Apr. 2009—Seminar Leader, The Executive’s Guide to LinkedIn, hosted by Clear Risk, Genesis Centre; Inco Inovation Centre (Memorial University), St. John’s, Newfoundland, Canada [Private event]
- 25 Mar. 2009—Webinar Leader, LinkedIn Webinar for St. John’s Executives Clear Risk, St. John’s, Newfoundland, Canada [Slides]
- 3 Mar. 2009—Speaker, 21st Century Brand-Building with Facebook, LinkedIn and Twitter”; Marketing Executives Networking Group (MENG), Chicago, USA [Slides]
- 18 Feb. 2009—Speaker, Using LinkedIn for International Business Swedish-American Chamber of Commerce, Chicago, USA [Slides]
- 9 Feb. 2009—Speaker, LinkedIn for Sales, Marketing and Business Development; National Hispanic Sales Network Technology Meeting, Chicago, USA [Slides]
- 6 Feb. 2009—Seminar Leader, The Executive’s Guide to LinkedIn, Breaking Through with LinkedIn; IIT Rice Campus, Wheaton (west suburbs), Chicago, USA [Private event]
- 4 Feb. 2009—Speaker, A Marketing Executive’s Guide to Twitter; TechNexus, Chicago, USA [Slides]
- 22-23 Jan. 2009—Speaker, How Social Networks Are Growing in Healthcare The Social Networking Conference, Miami, USA [Slides Radio interview]
- 21 Jan. 2009—Pre-Conference Workshop Leader, Successful Social Networking Projects in the Enterprise; The Social Networking Conference, Miami, USA [Private event]
- 19 Jan. 2009—Seminar Leader, The Executive’s Guide to LinkedIn, Breaking Through with LinkedIn; TechNexus, Chicago, USA Private event
- 18 Dec. 2008—Seminar Leader, The Executive’s Guide to LinkedIn, Breaking Through with LinkedIn; IIT Rice Campus, Wheaton (west suburbs), Chicago, USA [Private event]
- 12 Dec. 2008—Speaker, Using LinkedIn to Build Your Business; Executive Agenda, Milwaukee, WI, USA [Private event]
- 9 Dec. 2008—Speaker, Using LinkedIn to Build Your Business; DePaul University Kellstadt Marketing Group, Chicago, USA [Slides]
- 9 Dec. 2008—Seminar Leader, The Executive’s Guide to LinkedIn, Breaking Through with LinkedIn TechNexus, Chicago, USA [Private event]
- 13 Nov. 2008—Speaker, Using LinkedIn to Build Your Business; Women Presidents’ Organization, Chicago, USA [Private event]
- 6 Nov. 2008—Coaching Team, LinkedIn: A Collaborative Nexus for B-to-B Marketers Business Marketing Association, Chicago, USA [Private event]
- 25-28 Oct. 2008—Speaker, The Consultants’ Guide to Linked-In: How to Profit from Social Networking; Institute of Management Consultants, Confab 2008 Annual Conference, Reno, Nevada, USA [Private event]
- 14 Oct. 2008—Speaker, Using LinkedIn to Build Your Business; The Renaissance Executive Forum, Carol Stream, Illinois, USA [Private event]
- 9 Oct. 2008—Seminar Leader, The Executive’s Guide to LinkedIn, Breaking Through with LinkedIn; TechNexus, Chicago, USA More info
- 25 Sep. 2008—Speaker, Social Media in a Web 2.0 World; American Marketing Association 2008 Kickoff, Chicago, USA [Slides]
- 11 Sep. 2008—Speaker, Using LinkedIn to Build Your Business; The Renaissance Executive Forum, St. Charles, Illinois, USA [Private event]
- 11 Aug. 2008—Speaker, LinkedIn for Executive Transitions; Career Transitions Center at St. Chrysostom’s, Chicago, USA [Slides]
- 9 Aug. 2008—Speaker, Introduction to the Social Network Roadmap & How It Can Drive Demand for Social & Web 2.0 Services; SocialDevCamp, Chicago, USA [Slides]
- 8 Aug. 2008—Speaker, Web 2.0, social networking, blogs, podcasts, email.. choosing the right solutions for YOUR organization; Technology Councils North America Summer Leadership Conference, Chicago, USA [Slides]
- 23 Jul. 2008—Speaker, Leveraging a Web 2.0 Ecosystem to Grow Your Business; Association of Mergers & Acquisitions Advisors Summer Conference, Chicago, USA [Slides]
- 21 Jul. 2008—Speaker, Using LinkedIn for Business Networking and Market Research Innovation; Market Research Association Education Webinar [Private event]
- 10-11 Jul. 2008—Speaker, Using Social Networking for Enterprise Process Innovation; The Social Networking Conference, San Francisco, USA [Slides] Paper
- 21 Jun. 2008—Speaker, Guerrilla Marketing, Using Web 2.0 and social networks to grow your business; Indian Institute of Technology-Midwest, Wheaton, IL, USA [Slides]
- 12 Jun. 2008—Seminar Leader, The Executive’s Guide to LinkedIn; IIT Rice Campus, Wheaton, IL, USA [More info]
- 3 Jun. 2008—Speaker, Changing the Game with Social Networking and Web 2.0; Chicago American Marketing Association, Chicago, USA [Slides]
- 30 May 2008—Speaker, Using LinkedIn to Build Your Business; CEO Forum 2008; The Alternative Board, Rosemont, Illinois, USA [Slides]
- 20 May 2008—Speaker, LinkedIn: Entrepreneurs’ 21st Century Business Accelerator; Illinois IT Association, Chicago, USA [Slides]
- 17 May 2008—Seminar Leader, The Executive’s Guide to LinkedIn; University of Chicago Booth Graduate School of Business, Chicago, USA [More info]
- 9 May 2008—Discussion Leader, Web 2.0 Case Studies; Tech Image Breakfast Club, Chicago, USA [Slides]
- 29 Apr. 2008—Speaker, Using LinkedIn to Develop Business; Finance Leaders Association, Northbrook, IL, USA [Slides]
- 14 Mar. 2008—Speaker, LinkedIn: Double Breakthrough for Executives; The Institute of Management Consultants, Rosemont, IL, USA [Slides]
- 11 Mar. 2008—Seminar Leader, The Executive’s Guide to LinkedIn; University of Chicago Booth Graduate School of Business, Chicago, USA [More info or here]
- 5 Feb. 2008—Speaker, Web 2.0 Means Marketing 2.0: Golden Opportunity for CMOs; Marketing Executives Networking Group (MENG), Chicago, USA [Slides]
- 12 Nov. 2007—Speaker, Enterprise 2.0: Rare Opportunity for CIOs; The Association of IT Professionals (AITP), Chicago, USA [Slides]
- 17 Sep. 2007—Panelist, Web 2.0 and Enterprise 2.0; Web 2.0 and Enterprise 2.0 in Capital Markets, New York City, USA [Report]
- 8 Jun. 2007—Speaker, Using LinkedIn to Create Your Own Professional Global Network; TechLeaders Association, Chicago, USA [Slides]
- 18 Apr. 2007—Speaker, Social Networks and Web 2.0: Transforming Relationships; Illinois IT Association Marketing Round Table, Chicago, USA [Slides]
- 15 Feb. 2006—Speaker, Outsourcing Outlook 2006: Current and Future State; Illinois IT Association Outsourcing Round Table, Chicago, USA [Slides]
- 7 Dec. 2005—Emcee, Outsourcing update; The Technology Executives Club, Chicago, USA [Private event]
- 25 Sep. 2005—Chairman, IT Compliance for Sarbanes-Oxley, HIPAA and Gramm-Leach Bliley Act; The Technology Executives Club, Milwaukee, WI, USA [Private event]
- 21 Sep. 2005—Chairman, SOA, Web Services and Enterprise Architecture; The Technology Executives Club, Chicago USA [Private event]
- 29 Jun. 2005—Chairman, The Promise of Web Services & SOA; The Technology Executives Club, Chicago USA [Private event]
- 12 May 2005—Chairman, Advanced Technologies Update, including Web Services & SOA; The Technology Executives Club, Chicago USA [Private event]
- 3 Feb. 2005—Chairman, Corporate Buying Intentions & Tech Sector Forecast Briefing; The Technology Executives Club, Chicago USA [Private event]
- 16 May 2001—Speaker, E-Business Market Dynamics Update—Presented and led discussion around several key threads relevant to e-business with spring graduating class at I.C. Stars. They are an outstanding group, and it was a fascinating discussion. Congrats to the class of Spring 2001!!; I.C. Stars, Chicago, USA [Slides]
- 7 mars 2001—Speaker, E-Business 2001: the Reality of the Network—Présenté la mise au point d’e-business en 2001 et donne des exemplaires spécifiques des ressources que les companies européennes peuvent utiliser pour se lancer dans le marché des Etats-Unis; La Direction des Relations Economiques Extérieures, Chicago, USA [Slides]
- 20 Mar. 2000—Speaker, Digitization, Standards and Disaggregating Organizations—Presented some fundamental concepts of e-business and how they are exerting pressure on large organizations to disaggregate (split up). Brief discussion of the e-business transformation life cycle as well as the selective change of business rules and how organizations must “delearn” in order to profit from e-business. Also, the significance of logic, standards and digitization; The Midwest Academy of Management Conference, Chicago USA [Slides]
- 28 Oct. 1999—Speaker, E-Business Market Development and Dynamics—Presented several key concepts that underlie the current e-business transformation, including the vital role of knowledge in creating unique business propositions. The highlight of the talk is the journey of the development of the extended enterprise, the employer of tomorrow for business students–and just about everyone else ;-). Also discusses the e-business consulting market; DePaul University Kellstadt Graduate School of Business, Chicago, USA [Slides]
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