Recap Miami: Enterprise Social Network Workshop

Recap of enterprise social networking workshop for how to create a repeatable process for designing and managing successful enterprise social networking initiatives […]

2009 Vision & Strategy Papers Just Published

Take advantage of breaking Web 2.0 trends to manage risk and enhance rewards in 2009

2008_Predct2008 was a momentous year punctuated by rising economic uncertainty, Web 2.0 innovation in politics and increasing opportunity to create uncommon advantage in many industries. How much can volatility increase? We are on a merry-go-round that’s accelerating; it’s giddy and scary, depending on one’s point of view.

To celebrate and help you to seize the day, I have spent the past week on three articles that represent some of my most important writing of the year:

Web 2.0 Case Study: Obama’s Use of Social Media 2008 Year in Review: Social Media out of the Gate, in Full Run 2009 Predictions and Recommendations […]

Alumni 2.0: Employer-Employee Realignment

Alumni 2.0 is a key component of transitioning to a new employment paradigm by using online social networks like LinkedIn; this post outlines some of its key concepts […]

LinkedIn Executive Suggests B2B Vulnerability to Social Networks' Disruption at Chicago CMO Lunch

LinkedIn’s Steve Patrizi offers advanced thoughts on LinkedIn features, and this report offers far-reaching between-the-lines analysis of executive social networks: a new dimension in advertising and redefining the employer-employee relationship […]

LinkedIn Marketing Chief Shares Company's Strategic Direction Plus B2B Business Opportunities

LinkedIn marketing chief briefs Chicago CMOs on strategy, direction and utility of the executive network for B2B relationship development and sales […]

Web 2.0 Pitfall #1: The “Solutions-Centric” Approach to Social Venues

How to deal with technology disputes when your team gets into prolonged arguments over Web 2.0 tools, vendors or approaches. Taking a customer-centric approach to web 2.0 projects. Unleashing the power of the Web 2.0 conversation within your projects. […]

Beta Program: The Web 2.0 Ecosystem Audit

An increasingly tangible Web 2.0 ecosystem is growing up around all organizations, but they don’t know what it looks like, much less how to engage it. Your firm’s leaders need to understand how the people you care about are contributing to and learning from the conversations in Web 2.0 venues. Social media means that the ecosystem of market participants around your business is far more actionable than ever before.. and transparent. It’s also easier for your company to engage.. when you know how. The Web 2.0 Ecosystem Audit delivers the picture and understanding. […]

Quick Thoughts on LinkedIn and Facebook Business Models

ent2Mashable’s article, Biz Networking on Facebook Could Soon Supersede LinkedIn, discussed Facebook’s relative prowess at attracting ad spending and concluded that Facebook was a better venue for business networking. I felt the need to weigh in on that, so I offer my analysis here, which compares certain aspects of each venue’s networking, demographics and strategy.

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Enterprise and Individual Drivers for Social Networks

Demand drivers for enterprise social networks: global enterprises suffer innovation crisis while individuals seek employment security; cross-boundary collaboration is a win-win for enterprise and employee […]

Faceforce.com Pioneers Enterprise

Mashup of Social Networks and CRM Offers Glimpse of the Future: “Let Prospects Self-Report”

But Facebook Data Tickles Privacy Concerns—Will LinkedIn Seize the Day?

As a presenter at the Social Networking Conference, I was able to catch some excellent presentations, and one of the most eye-opening was Clara Shih’s “Enterprise Mashups: How Facebook Is Changing Sales and Marketing.” In a word, Clara and Facebook’s Todd Perry mashed up Facebook and Salesforce.com via AppExchange so that a prospect’s profile in Salesforce now includes select Facebook profile information in a separate pane (see illustration, right), providing a much richer “360° view” of the person to Salesforce users. The result is elegant, powerful and pregnant with social and business issues that I’ll explore briefly here.

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