Understanding Web 3.0 as Data: Reid Hoffman, Founder LinkedIn

Understanding Web 3.0 as Data: Reid Hoffman, Founder LinkedIn summarizes business opportunities and privacy threats of the emerging sea of social data as well as outlining Web 3.0 key concepts and importance.

hoffman_reidIn addition to being the founder of LinkedIn, Reid Hoffman is a Valley insider with rich insight into technology trends, markets and building companies. His main message in this talk at South by Southwest 2011 was that the future was bearing down on us, and he prophesied that it would “arrive sooner and be stranger than we think.”

Giving as Cultural Glue and Smart Business: Blake Mycoskie, Founder TOMS Shoes

Giving as Smart Business: Blake Mycoskie, Founder TOMS ShoesGiving as Smart Business: Blake Mycoskie, Founder TOMS Shoes is a fantastic story and a smart business idea. Blake Mycoskie is a gifted storyteller in his own right, and, in this South by Southwest 2011 keynote, he entertained the audience with the story of TOMS Shoes while imparting a simple but profound principle of 21st century business: discovering the meaning and potential of giving. Here are the highlights of TOMS story, which will help you appreciate the context of the blockbuster business idea.

The Future of Location: Josh Williams, CEO Gowalla

The Future of Location: Josh Williams, CEO GowallaThe Future of Location: Josh Williams, CEO Gowalla is a glimpse into his crystal ball, given at SxSW 2011. Josh Williams shared his insights about geosocial at this South by Southwest 2011 session as well as his thoughts about how to approach it to serve customers better. Williams was passionate about orienting geosocial functions around storytelling and travel, which he illustrated by describing Gowalla’s approach to adding value.

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E-Commerce Marketers: Have You Noted Facebook's HUGE Banner Opportunity?

How Social Actions Have Pulled the Rug from under Banner Ads

Facebook’s development schedule epitomizes the “white water, fast iteration” approach to serving company and customer. Although its mishaps are legendary, it succeeds in consistently fielding a mind-numbing array of features, so it is difficult to keep up and very easy to miss the significance of things. To whit, very few people people have noticed that Facebook has quietly revolutionized banner ads through a feature that is maligned by users but gold for marketers. This feature has created two opportunities for e-commerce marketers: a new means of inexpensive market research and an easy way to improve relationships with their viewers. Read on to do this to your competitors before they do it to you. Continue reading E-Commerce Marketers: Have You Noted Facebook’s HUGE Banner Opportunity?

Review: South by Southwest Interactive 2011

Review: South by Southwest Interactive 2011 takes you behind the curtain of the famous confab and suggests why you might want to attend

Review: South by Southwest Interactive 2011I had never attended SXSW before because I always had other things happening, and the value proposition was never obvious to me. In general, I attend very few “social media” conferences as the hype usually exceeds the delivery in an “industry” that’s particularly prone to self-congratulation. This year, a client launched a new venture at SXSW, so I decided to stay a couple of days afterward to see what the noise was about. Here are my informal impressions that I hope will be useful to you in deciding whether it might be worthwhile for you to attend. I invite your comments and impressions, too.

[Update: links to additional coverage below: Gowalla, TOMS, LinkedIn execs]

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Book Review/The Big Switch: Rewiring the World from Edison to Google

Curmudgeonly Looking into the Past to Divine the Future—That Nagging Privacy Issue—Debunking the Elephant

bigswitch_sm_bordrThe Big Switch is a valuable book that reflects what has become Nick Carr’s trademark role, heckling IT and Web enthusiasts, albeit from good seats. Carr seems to relish his role as “the fly in the ointment” of the idealistic IT-enabled world that Web missionaries espouse. Although this book has shortcomings, I recommend it for two reasons. First, Carr makes a convincing and useful argument that the “electrification” of business and society (the Edison part) has valuable lessons for the “computerization” transformation of business and society (the Google part) that is currently unfolding. This parallel provides context to think about some of the disruptions around your business, society and career. Second, Carr raises serious questions about possible privacy implications of computerization. He palpably weighs in on the dark side and seems to want the world to change course from the “googlization of life.” If you haven’t read The Long Tail, I would read these books in proximity because they are very complementary and both quick, important reads.

As usual, I will outline the book’s chapters before giving my interpretation and insights in Analysis and Conclusions.

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The Maple Leaf Digital Lounge Uses SNR for a Fast Launch

Toronto Incubator Uses Social Network Roadmap for Fast Launch: Maple Leaf Digital LoungeThe Maple Leaf Digital Lounge has selected the Social Network Roadmap(SM) to build the social presence behind its launch, and CSRA has been working with their team for a few weeks. The Maple Leaf Digital Lounge (“MLDLCA”) is a virtual ecosystem that promotes discovery and collaboration among Canadian digital startups, foreign and Canadian investors and other enablers. Their mission is to facilitate cross-border high tech deals. “The Lounge” has two incarnations: several online venues combined with periodic physical events. Their launch event will happen on March 12 at the South by Southwest Interactive (“SxSW”) conference. Read on for my insights from working with them so far.

Also see the case study in video and presentation formats, which illustrates the social business model, Digivents. Note, the case study uses the MLDLCA’s new name, North of 41.

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Transforming U.S. Health Care via Consumer Empowerment

Regina Herzlinger Keynotes Chicago Healthcare Executives Forum 35th Anniversary

Five-Point Prescription for U.S. Health Care—Involving Patients

healthcareCHEF Chicago’s hospital executives listened raptly to Dr. Regina Herzlinger‘s impassioned message for transforming U.S. health care at their 35th anniversary celebration this month at the J.W. Marriott in Chicago. Dr. Herzlinger is respected and renowned for her message, so there were few surprises. The most distinctive element of her point of view is her strategy for taking a retail-led approach to transforming health care. She is very market- and consumer-focused, which is refreshing because it relies on the market and customers at least as much as the government. “Who Killed Health Care?” is her latest book, and she is a regular advisor to federal and state government officials.

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CSRA Launches Social Business Platform Power Site

Executive’s Guide to Social Networks Consolidates Several Top10 Blogs, Prepares Expansion

news_flashCSRA, the Creator of the Executive’s Guide to LinkedIn, the Executive’s Guide to Twitter & Blogging and the Executive’s Guide to Facebook, beta-launched the Executive’s Guide to Social Networks today to provide social media managers and individual executives a powerful new resource for practical insights into social business, which uses social technologies to transform business processes.

From its inception in 2008, the Executive’s Guide offered leaders a value proposition that is still unique in the market today. The guides help executives boost their individual competitiveness using social networks while they also address how to use social networking platforms to change business.

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2011 Social Business Predictions & Recommendations [Summary]

2011 Social Business Predictions & Recommendations2011 Social Business Predictions and Recommendations describes current social business adoption and advices firms and people how to get ahead.

2011 will be remembered as the year “social media” fell by the wayside, strategy became a recognized prerequisite for serious efforts, and “social business” began displacing it in boardrooms’ mindshare. “Social media,” which usually tries to use social technologies to talk at people, has been the predominant “first use” of socialtech because marketing drives most social initiatives, and marketers “communicate,” i.e. push content, to their targets. When they “listen,” they use limited legacy processes such as focus groups, email marketing, data mining and online surveys. However, none of these scratch the real itch because they emphasize the company asking individuals structured questions; they don’t allow customer to customer interaction, which is ten times more illuminating because it is spontaneous and customer-centric.

Socialtech gets there, but marketers are ambivalent about it because it means a loss of control. And more profits and career growth for marketers, but they have to let go first. It’s a leap of faith, but imminently doable.

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